Buy Crystals Online Australia: We source and provide Quality Healing Crystals: Enhance and Enrich your life with Crystals!

Terms & Conditions

Terms & Conditions

Shipping & Delivery

All items are shipped via Australia Post. Delivery prices are calculated automatically based on weight and delivery location. You can get a shipping estimate from the shopping cart prior to placing the order. Orders are posted within 1-2 business days when in stock. If items are unavailable at time of delivery the customer will be notified via phone or email.

Privacy & Security

Realm of Crystal Dreams is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes Realm of Crystal Dreams Privacy Policy. We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us. You can choose to have your information stored for faster access or you can checkout as a guest.

Returns & Replacements

We are committed to providing quality products to our customers. If for any reason you are not completely satisfied with your purchase it may be exchanged for another purchase or you can have your online account credited with the purchase value. Returned goods must be unused and in resalable condition. Refunds less shipping cost will be processed once goods are returned

Ordering

Our one page checkout process makes ordering online simple and easy. You are prompted on each step and each option as you go.

Problem ordering - For ordering issues send an email to shop@realmofcrystaldreams.com, state 'Urgent Ordering Problem' in the subject header of your message. We will get back as soon as possible during business hours.

PayPal - When you select this method of payment you will be automatically directed to PayPal where you can make your payment. Goods are shipped once payment has been received and verified.

Currency - Our site allows for the customer to change their currency, however by default prices are listed in Australian dollars.

GST - All prices quoted on this site are inclusive of a goods and service tax called GST which is a 10% consumer sales tax levied required by the Australian Government. GST is payable on all orders delivered in Australia. GST is not payable if the goods are sent overseas.

Viewing Orders

Once you have successfully completed the required fields at the Check Out stage and submitted your Order you will receive an Order Confirmation. You can track the status of your Order through regular email notifications. We will notify you when your order is being processed and when it has been dispatched from our store. At any time you can login to your Account and view a summary of your recent orders.

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